| Conscious realization to | ||||||||||||||||||
| customers' trouble is key of service. | ||||||||||||||||||
| Sagitate is a company of problem solvers and as such we are able | ||||||||||||||||||
| to take our client's basic specification and convert them into solutions. | ||||||||||||||||||
| In addition to developing and producing the solution, Sagitate offers a | Enhancing to Standard Service, continuous improvement of | |||||||||||||||||
| highly excellence of support. We are not just only system supplier but | operational performance and enhancing customer satisfaction, | |||||||||||||||||
| we always prepare to support our customers to resolve problems. | we provide the Platinum Service to our Platinum Contracted | |||||||||||||||||
| Our engineering team continually upgrade themselves every day. | Customer. | |||||||||||||||||
| They are not only attention payers. But they are also qualified with | To deliver the highest quality professional services, we execute | |||||||||||||||||
| international certificate approval. They need to get into standardized | superior criteria to ensure maximizing service capabilities. We | |||||||||||||||||
| engineering examination all the time. This is our internal program to | continuously improve operational effectiveness and staff capability, | |||||||||||||||||
| provide our customers with the best engineering you can get. | analyse best practice to further enhance our platinum service. | |||||||||||||||||
| If you are in engineering troubles, only Sagitate that realize your | The Platinum Service includes, but not limited to, | |||||||||||||||||
| suffers. We are very keen to solve your problem at first priority. | Planned Services | |||||||||||||||||
| Technology Consulting Services | ||||||||||||||||||
| Becoming Sagitate's customers, you will find the suite support. | Product Consulting & Implementation Services | |||||||||||||||||
| We are proud of our response up to site within 24 hours. | Systems Integration Services | |||||||||||||||||
| We are very keen to actively eliminiate your troubles. | ||||||||||||||||||
| We serve our customers by heart. | Feature: | |||||||||||||||||
| Because ….. | On call Technical Support is free of charge | |||||||||||||||||
| Sagitate Serve You With Our Best Attention. | Hot Line 24 hrs. x 7 days. | |||||||||||||||||
| Response to customer's enquiries within 24 hours | ||||||||||||||||||
| Emergency Site Support within 24 hours (guaranty) | ||||||||||||||||||
| Scheduled site visits for minor requirement. | ||||||||||||||||||
| Special Discount for Site Service Fee. | ||||||||||||||||||
| The Standard Service focus on fast action and qualified | ||||||||||||||||||
| performance necessary to deliver top quality service and support. | ||||||||||||||||||
| By Standard Service, your production will become more stable, | ||||||||||||||||||
| efficient and effective at meeting process needs. | ||||||||||||||||||
| Our Standard Service provide more than a simple quality | ||||||||||||||||||
| program. We deliver exceptional service and support. Our TQM | ||||||||||||||||||
| provide the algorithm for measuring performance, implementing | ||||||||||||||||||
| best practices, actively engaged in enhancing the quality of actual | ||||||||||||||||||
| operations and customer satisfaction. | ||||||||||||||||||
| Feature: | ||||||||||||||||||
| On call Technical Support is free of charge | ||||||||||||||||||
| Support avialable on working time 08.30 - 17.30 | ||||||||||||||||||
| Response to customer's enquiries within 24 hrs. | ||||||||||||||||||
| working day | ||||||||||||||||||
| On-Site Support within 24 hrs. working day | ||||||||||||||||||
| (depending on availability) | ||||||||||||||||||